Privacy Policy

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Company name
• Email address
• Phone number
• Billing address
• Mailing address
• Business information
• Payment information
• Membership details
• Meeting room reservations
• Virtual mailbox information
• Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Operating system
• Device information
• Pages visited
• Time spent on pages
• Referral source
• General geographic location
• Website usage statistics

This information helps us improve our website and services.

Cookies & Similar Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Measure website traffic
• Analyze visitor behavior
• Improve user experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Process memberships
• Schedule tours
• Process meeting room reservations
• Provide virtual office services
• Deliver requested services
• Process payments
• Improve our website
• Improve customer service
• Send service-related communications
• Send marketing communications (with your consent where required)
• Comply with legal obligations
• Protect our business from fraud or abuse

3. Payment Information

Payments may be processed by third-party payment providers.

Capital Workspaces does not store complete credit card numbers on its servers.

Payment processors maintain their own privacy and security practices.

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

• Payment processors
• IT service providers
• Email communication providers
• Analytics providers
• Booking software providers
• Government agencies when legally required
• Professional advisers (legal, accounting, insurance)

All service providers are expected to protect your information appropriately.

5. Analytics

We may use analytics tools such as:

• Google Analytics
• Google Search Console
• Microsoft Clarity
• Other website analytics platforms

These tools help us understand website performance and visitor interactions.

Analytics providers may use cookies and similar technologies.

6. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send:

• Promotions
• Workspace updates
• Events
• Company announcements

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

7. Virtual Mailbox Services

If you use our virtual mailbox services, we collect only the information necessary to:

• Verify identity
• Comply with USPS requirements
• Process mail
• Forward mail when requested
• Maintain service records

Certain information may be retained as required by law.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

When no longer needed, information is securely deleted or anonymized where practical.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• their privacy practices
• their content
• their security

Please review the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our website and services are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Your Privacy Rights

Depending on your state or country of residence, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Delete certain information
• Restrict processing
• Object to certain uses
• Receive a copy of your information (data portability)
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to:

• Know what personal information we collect
• Request deletion of certain information
• Request correction of inaccurate information
• Opt out of certain data sharing where applicable
• Not be discriminated against for exercising your privacy rights

Capital Workspaces does not sell personal information as defined under the California Consumer Privacy Act.

14. International Visitors

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

By using our services, you consent to such transfer where permitted by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting on this page.

The Effective Date at the top will indicate the latest revision.

16. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us: